Join our team

Resonate Recordings is more than a podcast production company; we are a collective of audio professionals and branding creatives who are motivated to make podcasting easy for our clients. We are trained and educated to use innovative technology to help create quality content that represents our client’s creative expression so it will resonate with their listeners. Since 2014 we have been committed to building something bigger than a podcast production company. We’ve accomplished this by bringing together a talented team of audio engineers and branding creatives, allowing our clients instant access to the most talented and competent podcasting partner in this industry. We have the honor of partnering with some of the most recognized podcasters in the world.

Summary: We are looking for a National Account Manager who understands our vision and who is eager to grow with our team. The ideal candidate must exhibit a willingness to learn and adhere to our standards of quality as well as efficiency. This position will work alongside the rest of the Resonate sales team and the Chief Production Officer to ensure that prospective clients are being educated about our services and that monthly, quarterly and annual sales goals are being met. Because it is our desire to be the best podcast production company, we are looking to add team members who are passionate about superior customer experiences and who are eager to help us achieve this goal.

Position Features:

• This is a full-time position with an anticipated workload of 40-50 hours weekly with a moderately flexible schedule.
• This position will offer an annual base salary plus quarterly bonuses and an opportunity for benefits after a 90 day initial window.
• This position offers the ability to work remotely from anywhere in the U.S.

To apply, please submit your information using this form.

Additional questions can be sent via email to hr@resonaterecordings.com

Goals:

• Maintain the highest level of personal work quality.
• Provide superior service and experiences for every client and prospect.
• Nurture sales leads through relationship-building and value-based prospecting.
• Educate prospective clients on the best solutions based on their needs and goals.
• Ensure prospects and clients are receiving timely responses to all inquiries.
• Help Resonate achieve its sales goals by developing, executing and adapting a comprehensive sales strategy.

Qualifications:

• Prior, proven sales experience in B2B or B2C required.
• Warm, friendly disposition with a bent towards relationship building required.
• Driven, self-starter with a focused and competitive mentality required.
• Ability to communicate clearly and persuasively required.
• Attention to detail, administrative processes and sales tracking required.
• Teachability with a willingness to learn from others required.
• Comfortability with inbound and outbound sales initiatives preferred.
• Experience with remote and autonomous work is preferred.
• Familiarity with CRM, proposal software, and task manager preferred.
• Experience with or knowledge of podcasting and broadcast media preferred.

Primary Responsibilities:

• Prospect development and tracking
  • Identify the lowest hanging fruit and most promising or valuable prospects to prioritize during the sales process.
  • Track pending deals weekly with the goal to see them through to completion.
  • Improve conversion ratios by developing consistency with our sales process and troubleshooting when conversion failure arises.
  • Develop and implement sales strategies for prospects at different steps of the sales journey.
• Inbound sales lead management
  • Provide support with inbound emails, chat, and phone calls.
  • Educate prospects on Resonate services, helping them find the best solution for their needs.
  • Create and share sales proposals with qualified prospects.
  • Coordinate next steps and follow up with qualified prospects through signup and payment.
• New client onboarding
  • Develop and maintain client profile in CRM and hand-off client to Resonate team members for initiation of on-boarding process.
  • Provide support during client handoff to ensure new clients have a successful and pleasant experience.

Secondary Responsibilities:

• Enterprise client relations
  • Function as account executive for large, enterprise accounts including prospecting, nurturing and supporting leads.
    1. Creation of customized pitch decks to effectively position our enterprise services.
    2. Consistent follow-up and nurturing of leads through point of sale.
    3. Work with the sales team to ensure vendor onboarding is completed as necessary.
    4. Provide clear and proper handoff to the Client Coordinator team.
    5. Work with the sales team for ongoing management of the account, including timely payment of invoices, renewals and upgrades.
• Sales process improvement
  • Work with the sales team and Chief Production Officer to build out metrics and reports to measure conversions, lost opportunities and other critical sales metrics.
  • Work with the sales team and Chief Production Officer to develop and implement sales initiatives that ensure monthly, quarterly and annual sales goals are being met.
• Outbound lead generation
  • Work with the sales team and Chief Production Officer to develop a comprehensive strategy for new outbound lead generation opportunities.