How Things Work

Learn the turnaround times, additional fees, and responsibilities of Resonate and responsibilities of our clients. Let’s create something excellent together.

If you’re looking for our Terms of Service page, click here.

1. Delivery

Turnaround Time

General

General
- Turnaround times for all services listed below do not include major United States Holidays, weekends. A notice will be given to clients via email or posted as a notification in the web app for upcoming Holidays.
- The Turnaround times listed below are dependent on receiving all necessary materials for production to begin. All files needed for production must be submitted for an episode to be scheduled for editing. This includes, but is not limited to, intro/outro files, the episode recording, editing & mixing instructions, and any other files pertinent to the successful edit of an episode.
- “Business Hours” is defined as Monday through Friday, 9 am – 5 pm EST.

Audio Production

Delivery timelines for audio production services are as follows:

Basic: 3 business days
Plus, Pro, Audio Trailer: 5 business days
Custom: 5+ business days based on the complexity of the content
Multiple episode submissions on the same day or within 24 hours of each other may require an additional 2-3 day turnaround time

* Please note that if you have purchased a video + audio credit, your turnaround times will follow the turnaround times below for video production.

Audio Production Revisions

Delivery timelines for audio production revisions are as follows:

Basic, Pro, Plus: up to 3 business days from the time of revision request in the Resonate app
Custom and Audio Trailer: up to 5+ business days (from time of revision request in the Resonate app, based on the complexity of the request

*Failure to request revisions as noted on this page may result in a delayed turnaround on your revision request

Video Production Services

Delivery timelines for video production services are as follows:

Basic Video: 3 business days
Plus, Pro, and Video Trailer: at least 5 business days, based on the complexity of the content
Video and Audio production may happen concurrently or sequentially, depending on the needs and preferences of the client. Sequential production follows a ‘video-first priority’ wherein video production is completed before audio production begins.
Multiple episode submissions on the same day or within 24 hours of each other may require an additional 2-3 day turnaround time.

Video Production Revisions

Delivery timelines for video production revisions are as follows:

Basic Video: Up to 3 business days from the time the revision request is made in the Resonate app
Plus, Pro, and Video Trailer: up to 5+ business days from the time the revision request is made in the Resonate app, based on the complexity of the request
*Failure to request revisions as noted on this page may result in a delayed turnaround on your revision request

Website Design

Delivery timelines for initial website production is as follows:

Basic Website: 10 business days (240 business hours) from the time all required content is provided to the Resonate Recordings team
Custom Website: 21 business days (504 business hours) from the time all required content is provided to the Resonate Recordings team

Show Notes and Social Content

Delivery timelines for Basic Show Notes, Social Cards, Audiograms, Videograms, and Transcriptions are 2 business days from the time of the approval of the episode master in the Resonate app.
Delivery timelines for Social Cards and Audiograms with added transcription, Advanced Show Notes, as well as Basic Show Notes on episodes over 60 minutes, are at least 3 business days from the time of approval of the episode master in the Resonate app, based on the length and the complexity of the request.

Show Notes and Social Content Revisions

Delivery timelines for Basic Show Notes, Advanced Show Notes, Social Cards, Audiograms, Videograms, and Transcriptions revisions are up to 2 business days from the time of the revision request in the Resonate app.
Failure to request revisions as noted on this page may result in a delayed turnaround on your revision request.

Creative Content (Cover art, Music, and Voiceover) and Revisions

Delivery timelines for all Creative Content services (Podcast Cover Art, Podcast Music, and Voiceover) will be based on your correspondence with the Resonate Recordings team through the sales and onboarding process. While we formally request at least 2 weeks (10 business days for this creative process, we are happy to expedite these processes as we are able when needed. While we cannot guarantee an expedited turnaround on creative content, please speak to a Resonate Recordings representative to learn what options you may have.

Posting

Audio Production and Video Production

Resonate will post approved episode masters to your hosting platform only when requested to do so by choosing the “Episode Posting” add-on at the time of submission. Posting requests must be clearly requested in the app at the original time of submission or must be clearly indicated as a subsequent comment on the episode comments. You are responsible for providing the posting date and time to the Resonate team before posting.
Your hosting credentials must be provided to Resonate at least 2 business days before the posting of the first episode. All approved episodes to be posted by Resonate must be approved in the app (by clicking the “Approve” button and then commenting in the episode) by the close of business the day before it is scheduled to post. If you do not indicate that the episode is approved, Resonate will not post the episode until confirmation of approval is received.
Posting approval received outside of normal business hours (9:00 am-5:00 pm EST) will be marked as received at the opening of business the following business day and will be posted at first availability.
For YouTube, Resonate must be added as a manager to your YouTube channel order post your video on your behalf.
To post a video episode on Spotify, Resonate must receive your login credentials for Spotify for Creators at least 2 business days before the episode is scheduled to post. Please note that your audio episode must first be published through the RSS feed, and then Resonate can attach the video episode.

2. Additional Fees

Audio & Video Production

RAW Overage

RAW overage fees for Pro and Plus audio production services:

Audio – Our pricing is based on the production of podcast episodes with a RAW audio length of 60 minutes or less. Production on Pro and Plus episodes with RAW audio that is greater than 60 minutes is subject to a $30 charge for each additional 15 minutes of RAW audio, plus an additional 2 business days based on the production level of your episode.

Video – Our pricing is based on podcast episodes with RAW video length of 120 minutes or less for Basic video, and 60 minutes or less for Plus and Pro video.. RAW podcast audio and video that will be edited by Resonate (not including reusable assets such as intro or outro audio) greater than 60 minutes is subject to a $30 charge for each additional 15 minutes of RAW audio/video, plus an additional 2 business days based on the production level of your episode.

1 to 60 mins. = no surcharge
61 to 75 mins. = $30 surcharge
76 to 90 mins. = $60 surcharge
91 to 105 mins. = $90 surcharge
106 to 120 mins. = $120 surcharge
121 to 135 mins. = $150 surcharge
136 to 150 mins. = $180 surcharge
151 to 165 mins. = $210 surcharge
166 to 180 mins. = $240 surcharge
181+ mins. is subject to approval by Resonate Recordings before production

Rush Requests

You may request a rushed turnaround of your audio production at the time of submission. A rush request is not guaranteed and is subject to Resonate Recordings’ production capacity at the time of submission. If your rush request can not be delivered, then the rush fee will be credited to your account. Delivery of an episode master sooner than the standard turnaround time for the production level of your episode will constitute a rushed delivery. Rush fees for audio production are as follows:

Basic: $75/request
Pro and Plus: $150/request
RAW 60+: $150/request plus an additional 2 business days based on the production level of your episode

Revision Requests

Service-Level Revision Allowances:

Basic Plan: Includes zero revision rounds. All edits are final upon delivery.
Plus Plan: Includes one revision round.
Pro Plan: Includes three revision rounds.

Additional Revision Rounds:

Clients may request extra revision rounds beyond what is included in their service level. These are available at a rate of $25 per 10 minutes of edit time.

Posting

You may request that Resonate assist you in posting your final audio episode to your hosting platform and/or posting your video episode to your YouTube page. Our team can help you learn how to post your episode, or we can post your episodes on your behalf for an additional fee of $40/episode.

We do offer 1-click integrations with Libsyn, PodBean, and Buzzsprout. Lastly, if you are using Resonate Hosting, there is no additional charge for posting your episodes.

Social Content & Show Notes

Revision Requests

Revision requests for Show Notes, Social Cards, Audiograms, or Videograms may be requested after you review the original asset provided to you. If the revision requested is to amend a mistake that the Resonate Recordings team made, no revision charges will be applied. Each asset purchase includes 1 round of revisions. If additional revisions are requested for preferential, formatting, or creative issues, then you may be charged an additional fee listed below or the cost of a new asset.

Social Cards and Thumbnails: $10 per revision round
Audiogram and Videogram: $20 per revision round

Show notes Overage

Our pricing is based on the production of show notes with an audio length of 60 minutes or less. Episodes with audio that is greater than 60 minutes are subject to a $12.50 charge for each additional 15 minutes of audio.

1 to 60 mins. = no surcharge
61 to 75 mins. = $12.50 surcharge
76 to 90 mins. = $25 surcharge
91 to 105 mins. = $37.50 surcharge
106 to 120 mins. = $50 surcharge
121 to 135 mins. = $62.50 surcharge
136 to 150 mins. = $75 surcharge
151 to 165 mins. = $87.50 surcharge
166 to 180 mins. = $100 surcharge
181+ mins. is subject to approval by Resonate Recordings before production

Creative Content (Cover art, Music, and Voiceover)

Podcast Cover art Revision Requests

Revision requests for Podcast Cover Art may be requested after you review the original asset provided to you. Each purchase of Podcast Cover Art includes 3 Initial concepts and 2 rounds of revisions. After the 2 included revision rounds, if the revision requested is for preferential, formatting, or creative issues, then you may be charged an additional revision fee, which will be billed at $125/hour. If the revision requested is to amend a mistake that the Resonate Recordings team made, no revision charges will be applied. If you have approved your Podcast Cover Art design and later request to make a revision or replacement, you may be billed for the revision fee at the listed $125/hour rate or the cost of a new asset ($600), depending on your request.

Voiceover Revision Requests

Revision requests for voice-overs may be requested throughout the creative collaboration process. If the revision requested is to amend a mistake that the Resonate Recordings team made, no revision charges will be applied. If the revision requested is for preferential or creative issues, then you may be charged an additional revision fee based on the contracted artist’s rate, or the cost of a new asset ($400), depending on your request and the terms and conditions of the artist selected.

3. Responsibilities of Resonate Recordings

Audio Production

For all audio production service levels (Basic, Plus, Pro, Custom, and Audio Trailer), Resonate Recordings will:

Download your RAW audio file(s) using your profile in the Resonate app
Provide audio production enhancements, including equalization, dynamic balancing, and background noise reduction
Raise or lower the overall audio levels to the required level with audio broadcast standards
Remove any dead space at the beginning and end of the recording
Mix in the pre-recorded intro and outro audio recording
Mix the final episode master to high-quality MP3
Deliver the final episode master in accordance with the appropriate turnaround time (see details under turnaround times)
Upload your final episode master to the Resonate app
Perform all services in a professional manner consistent with the highest industry standards

For Basic, Plus, Pro, Custom, and Audio Trailer audio production service levels, Resonate Recordings will:

Edit out unwanted parts such as false starts, throat clearing, coughs, sneezes, long pauses, heavy breathing, um’s, ah’s, and other accidental sounds or mistakes in the RAW recording
Review the entire recording and create a smooth-flowing conversation so that edits are not noticeable

For Custom audio production service level, Resonate Recordings will:

Schedule an initial creative collaboration call with an engineer to clarify the creative vision for the project and learn more about your preferences for music and sound design elements
Work with you to develop a production workflow that best matches your specific needs

For Custom and Podcast Trailer (Audio) production service levels, Resonate recordings will:

Work with you to create content built to meet your creative vision
Provide you with a comprehensive questionnaire or a collaborative call to acquire the creative details needed to create your content.

Video Production

For all video production service levels (Basic, Plus, Pro, and Video Trailer), Resonate Recordings will:

Provide you with a comprehensive questionnaire to acquire the details needed to complete our production process
Download your RAW audio and video file(s) using your profile in the Resonate app
Provide audio production enhancements, including equalization, dynamic balancing, and background noise reduction
Raise or lower the overall audio levels to the required level of audio broadcast standards
Remove any dead space at the beginning and end of the recording
Mix in any pre-recorded intro and outro audio recording
Transcode all video clips to a unified frame rate, aspect ratio, and codec
Set white balance and color correct all clips to a similar exposure level and contrast ratio
Match the mixed audio to the video
Color grade each clip to fit the feel of your specific podcast
Add in bumpers, images, or animations as requested and according to the level of service
Render the final episode master to high-quality MP4
Deliver the final episode master in accordance with the appropriate turnaround time (see details under the turnaround section)
Upload the final episode master to a shared Vimeo folder or private YouTube channel and share the link in the Resonate app.
Perform all services in a professional manner consistent with the highest industry standards.

For Basic Video production service, Resonate Recordings will:

Create (one-time) a reusable intro/outro bumper (additional intro/outro bumpers can be created at additional cost, billed as a revision)
Edit up to (10) specified points in the video (when timestamps are provided)
Provide up to (5) lower thirds or basic animations
Perform standard color grading and color correction
Export the final video master at 1080p resolution

For Plus and Pro Video production service, Resonate Recordings will:

Create (one-time) a reusable intro/outro bumper (additional intro/outro bumpers can be created at additional cost, billed as a revision)
Perform unlimited editing of the video (with content editing when timestamps are provided)
Provide unlimited lower thirds or basic animations as directed
Perform professional color grading and color correction
Provide additional transitions and effects as requested
Provide additional infographics or images as requested (with assets provided)
Export the final video master at 4K resolution

For the Video Trailer, Resonate Recordings will:

Work with you to create a podcast trailer built to meet your creative vision
Provide you with a comprehensive questionnaire to acquire the creative details needed to create your trailer

Show Notes and Social Content

For Basic Show Notes, Resonate Recordings will:

Wait to create the content until the episode master is approved in the Resonate app
Provide a simplified SEO-rich summary of an episode’s content (roughly ½ – ⅔ page of written content)
Research and provide relevant outbound links for the host and the episode guest(s), including websites, social accounts, and relevant bios.
Research and provide (when feasible) relevant outbound links for all resources mentioned in the episode, including third-party websites, articles, themes, or persons of interest
Work with you to provide customized formatting based on your specific needs and preferences.
Provide both PDF and .doc assets (unless otherwise specified)
Deliver the final asset(s) in accordance with the appropriate turnaround time (see details under the turnaround times section)
Upload the final asset(s) to the Resonate app

For Advanced Show Notes, Resonate Recordings will:

Wait to create the content until the episode master is approved in the Resonate app
Provide a more comprehensive SEO-rich summary of an episode’s content (roughly 1-1 ¼ pages of written content)
Create a time-stamped list of key takeaways from the episode
Research and provide (when feasible) relevant outbound links for the host and the episode guest(s), including website, social accounts, and relevant bios
Compile a list of up to 20 SEO-targeted keywords based on the episode(s) main themes.
Work with you to provide customized formatting based on your specific needs and preferences.
Provide both PDF and .doc assets (unless otherwise specified)
Deliver the final asset(s) in accordance with the appropriate turnaround time (see details under the turnaround times section)
Upload the final asset(s) to the Resonate app

For Social Cards, Resonate Recordings will:

Wait to create the content until the episode master is approved in the Resonate app
Provide an image that can be used to promote the podcast episode on social media with either:
- A key quote from the podcast episode OR
- The images of the podcast host and guest with the podcast name, episode name, and number
Default to choosing a key quote unless an alternate direction is provided to our team in writing before creating the asset
Default to using your podcast Cover art unless you provide a specific image or template concept for our team to use
By default, the image specs are set to 1080×1080 for use across multiple platforms unless otherwise instructed (if multiple specs are requested, an additional expense will be incurred)
*Note: the recommended specs for each social platform are:
- Twitter (1024×512)
- Instagram Feed (1080×1080)
- Instagram Story & Reel (1080×1920)
- LinkedIn (1200 x 720, 1920×1080)
Provide the final asset in JPEG or PNG format
Deliver the final asset(s) in accordance with the appropriate turnaround time (see details under turnaround times)
Upload the final asset(s) to the Resonate app

For Audiograms & Videograms, Resonate Recordings will:

Wait to create the content until the episode master is approved in the Resonate app
Provide a paired still image with a dynamic waveform and an audio clip from the podcast episode that can be used to promote the podcast on social media
Choose the audio clip to be used unless you provide the timestamps to our team in writing before creating the asset
Default to using your podcast Cover art unless you provide a specific image or template concept for our team to use
By default, the image specs are set to 1080×1080 for use across multiple platforms unless otherwise instructed (if multiple specs are requested, an additional expense is incurred)
*Note: the recommended specs for each social platform are:
- Twitter (1024×512)
- Instagram Feed (1080×1080)
- Instagram Story & Reel (1080×1920)
- LinkedIn (1200 x 720, 1920×1080
Provide the final asset in MP4 format
Deliver the final asset(s) in accordance with the appropriate turnaround time (see details under turnaround times)
Upload the final asset(s) to the Resonate app

For Transcriptions, Resonate Recordings will:

Wait to create the content until the episode master is approved in the Resonate app
Provide a simple, formatted, word-for-word transcription of the approved episode master (unless otherwise specified)
Provide both PDF and .doc assets
Deliver the final asset(s) in accordance with the appropriate turnaround time (see details under turnaround times)
Upload the final asset(s) to the Resonate app

Cover art, Music, and Voiceover

For Podcast Music, Resonate Recordings will:

Work with you to choose a song that best fits your podcast from our current library of music, and extend a license to you for as long as you are using our production services
Provide you with a comprehensive questionnaire to acquire the details needed to identify songs that will best fit creatively with your podcast.
Share 3-5 songs initially for your review
Share an additional 1-2 songs for final review and approval
Deliver the asset(s) in accordance with the appropriate turnaround time (see details under turnaround times)
Share all asset(s) to the Resonate app
Provide the final asset as an MP3 file
Mix the final music selection (up to 60 seconds) with any voiceover recording to create a reusable intro and outro podcast bumper for your podcast episodes.

For Podcast Cover art, Resonate Recordings will:

Work with you to create a custom design for your podcast cover art for use on all podcast distribution and social platforms
Provide you with a comprehensive questionnaire to acquire the details needed to create a design that will best fit creatively with your podcast.
Share (up to 3) initial concepts for your review
Share an additional working concept of a design for final review and approval.
Provide the final asset as a PNG file.
Deliver the final asset(s) in accordance with the appropriate turnaround time (see details under turnaround times)
Upload the final asset(s) to the Resonate app.

For Voiceover Recordings, Resonate Recordings will:

Work with you to record a professional voiceover for your podcast intro, outro, or other narrative section of the podcast
Provide you with a simplified questionnaire to acquire the details needed to identify the voiceover artist that will best fit creatively with your podcast.
Share 3-5 voiceover samples initially for your review
Work with the artist of your choice to record your scripted content
Share all asset(s) to the Resonate app
Provide the final asset as an MP3 file
Deliver the final asset(s) in accordance with the appropriate turnaround time (see details under turnaround times)
Upload the final asset(s) to the Resonate app.

Mix in the Voiceover with your Podcast Music to create your intro/outro bumper, or in the appropriate segment of your episode audio

Podcast Distribution (Hosting, RSS Feed, Distribution)

For Podcast Hosting & RSS Feed Setup, Resonate Recordings will:

Work with you to identify the best hosting platform based on the needs for your podcast
Provide you with a comprehensive questionnaire to acquire the details needed to set up your podcast hosting platform
Submit all content identified as part of your podcast’s launch (including approved audio, written copy, and images) to the hosting platform to establish the RSS feed and enable the feed to be submitted to the listening directories for approval.
Submit the podcast RSS feed to Apple Podcasts, YouTube/YouTube Music, Spotify, Amazon Music/Audible, and iHeart.
Submission to additional directories (of your choosing) is possible for an additional fee (see details under additional fees)
Liaise on your behalf with each podcast directory to ensure the submissions and approvals are completed appropriately.
Implement automation between the hosting platform and your podcast website (where applicable)
Provide you with written updates (with links) for each of the directories as you are approved.
Complete the setup process in accordance with the appropriate turnaround time (see details under turnaround times)

4. Responsibilities of Client

General

Upon signing up for Resonate Recording’s services, you agree to:

Abide by the Terms of Service agreement
Familiarize yourself with our “How Things Work” Overview
Pay for services before your production begins
Collaborate with the Resonate Recordings team to complete your New Client Profile in the Resonate app.
Set up an onboarding call with Resonate Recordings to ensure you are familiar with Resonate’s production processes and how to share content in the Resonate app.
Provide clear, written direction about your production as required.

Audio Production

For all audio production service levels (Basic, Plus, Pro, and Audio Trailer), you agree to:

Record your podcast content, including intro/outro segments, interviews or narration segments, ads or commercials to be used in your production
Upload all of your content (including intro/outro segments, music, dialogue tracks, manuscript or editing document, and any other needed files) to the Resonate app before Resonate starts your production
Upload all audio content in WAV or MP3 formats or with a pre-discussed “session” file type from an audio DAW
Reach out to a Resonate team member before submitting your content if you are unable to submit the content as requested.
Upload content that will be used on a regular, recurring basis to your Reusable Assets page in the Resonate app.
Upload only the content to be used for each episode in each episode’s folder in the Resonate app
Clearly label each file submitted in the Resonate app so that it is clear to the Resonate team what each file is (ie, Host Track, Guest Track, Intro, Outro, etc.)
Describe the episode layout and production expectations from Resonate and communicate if there are any special instructions for each episode in the Resonate app.
Provide, when possible, a written script, manuscript, or written direction for the Resonate team to use for the production of your episode.
Select the appropriate return date on your episode, understanding that a return time sooner than our standard turnaround time is not guaranteed and will depend on Resonate’s capacity and will incur an additional rush fee charge.
Request any revisions to your episode in the Resonate app by leaving clear instructions about the revision required (including timestamps for changes needing to be made) and selecting “Request revision to the episode master” under the comment box.
Approve each episode in the Resonate app by selecting the “Approve” button under the episode master to finalize the episode’s production and begin the process for any add-on services (such as Show Notes and Social Content)
Clearly communicate with the Resonate team if Resonate will be responsible for posting the episode master to your hosting platform after the episode is approved, as well as the time and date each episode will need to be posted. *Please keep in mind that there may be a delay from the time the episode is uploaded to the hosting platform and when it is live in each directory
Abide by the processes communicated here, knowing that the production of your audio or additional content may be delayed if you do not do so
Allow Resonate Recordings to add the necessary additional charges (as they may be incurred) for each episode to your episode invoice and use your stored payment method to satisfy all charges before or upon completing each episode.

For all Custom production service level, you agree to:

Provide clear creative direction to Resonate Recordings for the production of your content, including music and sound design elements to be used in the production process
Provide timely review and approval of your content at each stage of the production process before Resonate Recordings continues your production.
Allow Resonate Recordings to bill you for all hours spent on your production (or provide you with a monthly invoice if requested), which will need to be satisfied before further production can be completed.

Video Production

For all video production service levels (Basic, Plus, Pro, and Video Trailer), you agree to:

Submit the questionnaire with all the pertinent details to the Resonate team before beginning your production
Record your podcast content, including intro/outro segments, interviews or narration segments, ads or commercials to be used in your production.
Upload all of your content (including intro/outro segments, music, dialogue tracks, manuscript or editing document, and any other needed files) to the Resonate app before Resonate starts your production.
Upload all audio content in .MOV or MP4 formats, or with a pre-discussed “session” file type from another platform.
Reach out to a Resonate team member before submitting your content if you are unable to submit the content as requested.
Upload content that will be used on a regular, recurring basis to your Reusable Assets folder in the Resonate app.
Upload only the content to be used for each episode in each episode’s folder in the Resonate app.
Provide clear creative direction to Resonate Recordings for the production of your content, including music and animation elements to be used in the production process.
Describe the episode layout and production expectations from Resonate and communicate if there are any special instructions for each individual episode in the Resonate app.
Provide, when possible, a clearly written script, manuscript, or written direction for the Resonate team to use for the production of your episode.
Select the appropriate return date on your episode, understanding that a return time sooner than our standard turnaround time is not guaranteed and will depend on Resonate’s capacity and will incur an additional rush fee charge.
Request any revisions to your episode in Vimeo by following the instructions provided in our tutorial video and then leaving a corresponding comment in the Resonate app to inform our team about your revision request.
Approve each episode in the Resonate app by commenting in the Resonate app or selecting the “Approve” button under the episode master to finalize the episode’s production and begin the process for any add-on services (such as show notes and social content)
Clearly communicate with the Resonate team if Resonate will be responsible for posting the episode master to any platform after the episode is approved.
Abide by the processes communicated here, knowing that the production of your audio, video, or additional content may be delayed if you do not do so
Allow Resonate Recordings to add the necessary additional charges (as they may be incurred) for each episode to your episode invoice and use your stored payment method to satisfy all charges before or upon completing each episode.

Add-Ons (Show Notes, Social Content)

For all Add-On services (Basic Show Notes, Advanced Show Notes, Social Cards, Audiograms, Videograms, and Transcription), you agree to:

Approve each episode master in the Resonate app to allow Resonate Recordings to create and deliver all add-on assets, understanding that not doing so (or delaying to do so) will prolong the delivery of your add-ons
Provide clear written direction on formatting for all written content (show notes, transcription) and creative content (social cards and audiograms), or if not provided, allow Resonate Recordings to provide content to you in a standardized format.
Provide all images to be used for social cards and audiograms, or if not provided, allow Resonate Recordings to default to using your podcast Cover art or a standardized template.
Provide requested image specs to be used for social cards and audiograms, or if not provided, allow Resonate Recordings to default to using a standardized 1080×1080 format.
Provide the specific written copy for key quote social cards or specific timestamps of audio for audiograms, or if not provided, allow Resonate Recordings to use their creative discretion.
Accept additional charges that may be incurred for revision requests to your content if clear creative direction or preferences are not provided before creating your content.

Cover art, Music, and Voiceover

For all Creative Content services (Podcast Cover Art, Podcast Music, and Voiceover), you agree to:

Work with Resonate Recordings to provide you with these services for your podcast
Provide the details needed in the questionnaire(s) for Resonate Recordings to create your assets
Review your assets at the predetermined checkpoints and provide clear, written instructions for changes and revisions
Accept additional charges that may be incurred for revision requests to your assets, based on the request

Podcast Distribution (Hosting, RSS Feed, Distribution)

For Podcast Hosting & RSS Feed Setup, you agree to:

Work with Resonate Recordings to determine the best hosting platform and directories for your podcast distribution
Provide the details needed in the questionnaire(s) for Resonate Recordings to complete your hosting setup, RSS feed submission, and directory approval in a timely manner, in keeping with your intended launch date.
Approve all content needed for your podcast launch (including approved audio, written copy, and images) in a timely manner, in keeping with your intended launch date.
Provide Resonate Recordings at least 2 weeks after the approval of all required content to set up your hosting platform and submit your RSS feed to all designated directories before your official launch date.
Work with Resonate Recordings through your hosting and distribution setup to provide us with all the necessary details and content to expedite your setup.

Remote Recording Support

For Remote Recording Support, you agree to the following Cancellation Policy:

You may cancel your session up to 2 business days before the recording time and reallocate to another date/time without penalty
If the session is cancelled or rescheduled within 2 business days of the recording time, you will be required to pay the full cost for the recording session.

How Things Work

1. Delivery

Turnaround Time

General

Audio Production

Audio Production Revisions

Video Production Services

Video Production Revisions

Website Design

Show Notes and Social Content

Show Notes and Social Content Revisions

Creative Content (Cover art, Music, and Voiceover) and Revisions

Posting

Audio Production and Video Production

2. Additional Fees

Audio & Video Production

RAW Overage

Rush Requests

Revision Requests

Posting

Social Content & Show Notes

Revision Requests

Show notes Overage

Creative Content (Cover art, Music, and Voiceover)

Podcast Cover art Revision Requests

Voiceover Revision Requests

3. Responsibilities of Resonate Recordings

Audio Production

Video Production

Show Notes and Social Content

Cover art, Music, and Voiceover

Podcast Distribution (Hosting, RSS Feed, Distribution)

4. Responsibilities of Client

General

Audio Production

Video Production

Add-Ons (Show Notes, Social Content)

Cover art, Music, and Voiceover

Podcast Distribution (Hosting, RSS Feed, Distribution)

Remote Recording Support

Table of Contents

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